JANUARY 2025
: GET A $300 LUXURY JEWELERY GIFT with Your Engagement Ring
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FAQ

We are Here to Help You
Are your diamonds ethically sourced, and do you ensure sustainability?

Absolutely. All of our natural diamonds are sourced from reputable, conflict-free suppliers that comply with the Kimberley Process, ensuring that no diamonds are involved in funding conflict. We also offer lab-grown diamonds, which provide a sustainable and eco-friendly option with the same brilliance and quality as mined diamonds. At Viewzen, we prioritize responsible sourcing and sustainability to provide you with peace of mind when making your purchase.

How come VIEWZEN's prices are the most affordable in the GTA?

Unlike traditional retailers, we minimize overhead costs, such as expensive marketing, to offer you the best prices possible. With direct access to millions of diamonds from our trusted network of wholesalers, distributors, and manufacturers, we can pass on significant savings to you. We encourage you to compare prices elsewhere before visiting us, as we are confident in our ability to beat or match prices, offering possibly the best value not only in the GTA but across all of Canada, without compromising on quality.

Why should I buy my engagement ring at VIEWZEN?

At VIEWZEN, we combine 45 years of tradition with modern craftsmanship to deliver exceptional quality and value. Our mission is to make bespoke designs and fine jewelry affordable without compromising on quality. We also provide a personalized experience to ensure your ring is a true reflection of your love story.

What is the process like to design a custom engagement ring?

The process begins with a free design consultation where you share your ideas and vision. Our award-winning designer will work closely with you to create a one-of-a-kind design. We then source the perfect diamond or gemstone and bring your design to life through meticulous craftsmanship. The entire process typically takes 2 to 3 weeks. Click here to book free consultation.

Can I shop at other retailers first and then come to you for a price match?

Absolutely! We recommend doing your research and comparing options. Once you’ve explored other retailers, feel free to come to us. We are confident in offering better value while maintaining the highest standards of quality and craftsmanship.

How long does it take to make a custom engagement ring?

The entire process typically takes between 2 to 3 weeks, depending on the complexity of the design.

Is a lab-grown diamond real?

Yes, lab-grown diamonds are 100% real diamonds. They have the same physical, chemical, and optical properties as natural diamonds. The key difference lies in their origin—lab-grown diamonds are created in a controlled environment, making them a more sustainable and ethical choice.

Do you provide a lifetime warranty on engagement rings?

Yes! If you purchase your engagement ring at Viewzen and visit us annually for a complimentary condition check, we offer a lifetime warranty on your ring. This ensures your jewelry remains as beautiful and secure as the day you received it.

What other types of jewelry does Viewzen offer?

In addition to engagement rings and wedding bands, we offer a diverse collection of fine jewelry, including necklaces, bracelets, earrings, and contemporary designs sourced from Korea. Whether you’re looking for something classic or modern, we have a piece for every occasion.

How do I care for my engagement ring?

To keep your ring sparkling, clean it regularly with mild soap and warm water or a jewelry cleaning solution. Additionally, we offer a complimentary care service, free of charge, where you can bring your ring in annually for a professional inspection and cleaning. This ensures your ring stays as beautiful and secure as the day you received it.

Do you buy and sell gold?

Yes, we buy and sell gold! Believe it or not, Viewzen offers the best prices in the GTA for your gold transactions. Whether you’re looking to sell old jewelry or buy gold, we ensure you receive top value for your pieces. Our commitment is to provide the most competitive rates while ensuring a smooth and trusted process for our valued customers.

Do you carry Korean-designed 14k solid gold jewelry?

Yes, we do! At VIEWZEN, we specialize in offering beautiful 14k solid gold jewelry with designs inspired by Korean craftsmanship. Our collection features sophisticated and dainty pieces, showcasing the finest details and artistry that Korean jewelry is known for. Whether you’re looking for engagement rings, necklaces, or earrings, our curated selection embodies both elegance and timeless style.